mnl63 Privacy Policy

mnl63 is an online gaming platform operating at mnl63.app, providing Filipino players with access to live casino games, slot games, bingo rooms, and related gaming services. For the purposes of this Privacy Policy, mnl63 acts as the data controller in respect of the personal data collected from players and visitors to the platform.

As data controller, mnl63 determines the purposes and means by which your personal data is processed. We are committed to handling your data responsibly, transparently, and in full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

If you have any questions about how mnl63 handles your personal data, you may contact our Data Protection Officer (DPO) via the contact details provided in Section 14 of this policy.

mnl63 collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we collect include the following:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you meet the 21-year minimum age requirement)
• Residential address in the Philippines (city, province, barangay, postal code)
• Email address and mobile number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilHealth ID, UMID, or driver's license)
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates)
• Selfie photographs taken for identity verification purposes
• Proof of payment method ownership (e.g., GCash or PayMaya account screenshots)

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment method references
• GCash or PayMaya account reference numbers (not full account credentials)
• Bank account details provided for withdrawal processing (BPI, BDO, Metrobank)
• Wallet balance history and bonus transaction records

2.4 Gameplay and Activity Data

• Game session logs, including games played, wagers placed, and outcomes
• Login and logout timestamps
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)
• Bonus and promotion redemption history

2.5 Technical and Device Data

• IP address and approximate geolocation (used to verify access from permitted regions)
• Device type, operating system, and browser version
• Session identifiers and authentication tokens
• Referring URL and pages visited within the mnl63 platform

2.6 Communications Data

• Records of live chat conversations with mnl63 support staff
• Email correspondence sent to or received from mnl63
• Feedback, complaints, and dispute records

mnl63 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any feature of the mnl63 platform.
• Automatically — through cookies, session tracking, and server logs when you browse or use the mnl63 platform. See Section 7 for more details on cookies.
• From third-party verification providers — mnl63 may use third-party identity verification services to cross-check the documents you submit during KYC. These providers operate under strict data processing agreements with mnl63.
• From payment processors — when you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, the relevant payment processor may share transaction confirmation data with mnl63 to reconcile your account balance.

mnl63 uses the personal data it collects for the following purposes:

mnl63 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

Under the Data Privacy Act of 2012 (RA 10173), mnl63 must have a lawful basis for processing your personal data. The legal bases on which mnl63 relies are as follows:

• Contractual necessity — Processing your registration data, KYC documents, and payment information is necessary to fulfill the contract between you and mnl63 (i.e., to provide you with access to the platform and its services).
• Legal obligation — mnl63 is required by Philippine law and regulatory requirements to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering (AML) compliance and regulatory reporting purposes.
• Legitimate interests — mnl63 processes technical and device data to protect the security and integrity of the platform, prevent fraud, and improve the player experience. These interests do not override your fundamental privacy rights.
• Consent — Where mnl63 sends you marketing communications or uses non-essential cookies, we do so only on the basis of your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

mnl63 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Payment Processors

When you make a deposit or withdrawal, mnl63 shares the minimum necessary data with your chosen payment provider — GCash, PayMaya, BPI, BDO, or Metrobank — to process the transaction. These providers have their own privacy policies and are independently responsible for the data they process.

6.2 Identity Verification Providers

mnl63 may use third-party KYC and identity verification services to validate the documents you submit during account verification. These providers process your data solely for verification purposes under binding data processing agreements with mnl63.

6.3 Regulatory and Law Enforcement Authorities

mnl63 may be required to disclose your personal data to Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies, where required by applicable law or a valid legal order.

6.4 Technology and Infrastructure Providers

mnl63 uses third-party technology providers for hosting, data storage, security monitoring, and platform analytics. These providers act as data processors on behalf of mnl63 and are contractually prohibited from using your data for their own purposes.

The mnl63 platform uses cookies and similar tracking technologies to provide a functional, secure, and personalized experience. A cookie is a small text file stored on your device when you visit a website. mnl63 uses the following categories of cookies:

• Strictly necessary cookies — These are essential for the platform to function. They enable you to log in, maintain your session, and navigate the platform securely. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies — These remember your preferences, such as your preferred language or display settings, to provide a more personalized experience on mnl63.
• Analytics cookies — These help mnl63 understand how players use the platform by collecting anonymized data on page visits, session duration, and feature usage. This data is used to improve the platform experience.
• Security cookies — These are used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the mnl63 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mnl63 platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate.

mnl63 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data — Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• KYC documents — Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Transaction records — Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of the Philippines.
• Customer support records — Retained for three (3) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and device data — Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.
• Marketing consent records — Retained for as long as you remain opted in, plus three (3) years following opt-out to demonstrate compliance.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, mnl63 will securely delete or anonymize the data in a manner that prevents reconstruction.

mnl63 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the mnl63 platform
• Encryption of sensitive data at rest, including KYC documents and payment details
• Role-based access controls limiting data access to authorized mnl63 personnel only
• Regular security audits and vulnerability assessments of the mnl63 platform infrastructure
• Multi-factor authentication requirements for administrative access to player data systems
• Automated monitoring for suspicious login activity and unauthorized access attempts
• Secure data disposal procedures for physical and digital records no longer required

While mnl63 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mnl63 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of RA 10173 and NPC Circular No. 16-03.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by mnl63. To exercise any of these rights, please contact the mnl63 Data Protection Officer using the details in Section 14.

mnl63 will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

The mnl63 platform is strictly intended for adults aged 21 years and above. mnl63 does not knowingly collect personal data from individuals under the age of 21. If mnl63 becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all data will be deleted in accordance with applicable law, and any deposits will be returned in line with regulatory requirements.

If you are a parent or guardian and believe that your child has registered an account on mnl63, please contact our support team immediately so that the account can be closed and the data removed.

The mnl63 platform may contain references to third-party payment services such as GCash, PayMaya, BPI, BDO, and Metrobank. When you interact with these services, you are subject to their respective privacy policies and terms of service. mnl63 is not responsible for the privacy practices of third-party services and encourages you to review their policies independently.

mnl63 does not embed third-party social media widgets, advertising networks, or external tracking scripts that would allow third parties to collect your data without your knowledge while you use the mnl63 platform.

mnl63 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, the updated policy will be published on the mnl63 platform with a revised effective date.

Where practicable, mnl63 will notify registered players of significant changes to this Privacy Policy via email or through a notice displayed on the platform. Your continued use of the mnl63 platform after the publication of an updated Privacy Policy constitutes your acknowledgment of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how mnl63 is protecting your personal data. The current version of this policy is always available at mnl63.app/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way mnl63 handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing mnl63's compliance with RA 10173 and for handling all data subject requests.

You may reach the mnl63 Data Protection Officer by email at: [email protected]

For general player support inquiries unrelated to data privacy, please use the live chat feature available on the mnl63 platform or contact our support team at: [email protected]

All data privacy requests will be acknowledged within five (5) business days and resolved within thirty (30) days in accordance with NPC guidelines. If you are not satisfied with mnl63's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.